Ventmed Ltd consistently strives to provide the highest level of customer service. In achieving this we seek to deliver all users of our products with access to educational and product support resources. Ventmed Ltd has a customer helpline (8.30am to 6pm Monday-Friday) to support customers with the use of any Ventmed Ltd products. In addition, we offer a range of online resources.
Pulmodyne Inc has a range of training resources available to customers including the following acute care mask training video that provides guidance on how best to fit the Pulmodyne MaxShield and Pulmodyne BiTrac oro-nasal mask.
Pulmodyne Select MaxShield Mask:
A printable fitting guide is available ‘Here’
A sizing template for the 3 MaxShield Sizes can be sent on request, please visit the contact us page to send your request.
Pulmodyne BiTrac Select Oro-Nasal Mask: